Find answers to common questions about our services, platform, and pricing. Can't find what you're looking for? Contact our team directly.
FastMail Direct offers a comprehensive suite of direct mail marketing services including our Mail Builder platform, New Mover Mailers, Custom Campaigns, Attorney Mail, and Transactional Mail. We manage everything from design and data to printing and delivery.
Most standard orders are processed and mailed within 2–3 business days after final approval. Rush options are available. We've never missed a day of production when postal services are operating.
Yes. Our team includes experienced designers who can create professional, eye-catching direct mail pieces customized to your brand and campaign goals. We can also work with your existing designs.
We're known for honesty, attention to detail, and exceptional customer service. Our clients highlight our reliability, printing quality, and the personalized service we bring to each campaign.
Our Mail Builder provides an easy-to-use interface where you can design your direct mail piece, select your target audience, and schedule your campaign. The system guides you through each step.
Absolutely. Mail Builder allows you to create highly targeted campaigns based on demographics, geographic areas, and specific addresses. Targeting criteria include age, income, home value, and location.
Mail Builder supports postcards of different sizes, letters, greeting cards, self-mailers, and more. Multiple paper stock options and finishes are available.
Our program uses advanced data sources to identify individuals and families who have recently moved. Data is compiled weekly from multiple reliable sources for accuracy and timeliness.
You can choose weekly or monthly mailings based on your business needs and budget. Weekly reaches residents quickly; monthly is more cost-effective for lower-volume needs.
Local service providers, retailers, restaurants, healthcare providers, home services, financial institutions, and automotive businesses — any local business wanting to connect with new residents.
Pricing is based on quantity, mail piece size and type, paper quality, printing specs, mailing list requirements, and any additional services. We provide transparent quotes for every campaign.
Yes, we offer volume discounts for larger orders and special pricing for recurring campaigns. Talk to our team about discount options for your specific needs.