Frequently Asked Questions

FastMail Direct offers a comprehensive suite of direct mail marketing services including Mail Builder (customized direct mail campaigns), North Carolina Attorney Mail (specialized legal marketing), New Movers (targeted mailings to new residents), and Custom Campaigns (tailored marketing solutions). We handle everything from design and printing to mailing list creation and delivery.

We pride ourselves on speed and efficiency. Most standard orders are processed and mailed within 2-3 business days after final approval. Rush services are available for time-sensitive campaigns. We've never missed a day of production, and as long as the post office is open, your mail will be printed and sent.

Yes! Our team includes experienced designers who can create professional, eye-catching direct mail pieces customized to your brand and campaign goals. We can work with your existing designs or create something completely new based on your requirements.

We differentiate ourselves through our honesty, attention to detail, and exceptional customer service. Our clients consistently praise our reliability, quality of printing, and the personal touch we bring to every interaction. We're vested in your success and treat each campaign with the care it deserves.

Our Mail Builder platform provides an easy-to-use interface where you can design your direct mail piece, select your target audience, and schedule your campaign. The system guides you through each step, from selecting your corporate approved templates to defining your mailing list parameters.

Absolutely! Mail Builder allows you to create highly targeted campaigns based on various demographic factors, geographic areas, and even specific addresses. You can define your target audience using criteria like age, income, home value, location (down to specific zip codes or neighborhoods), and more.

Mail Builder supports a variety of formats including postcards of different sizes, letters, thank you cards, self-mailers, and more. We offer multiple paper stock options, finishes, and printing specifications to ensure your mail piece stands out and effectively communicates your message.

Our New Movers program uses advanced data sources and technology to identify individuals and families who have recently moved into a new home or apartment. We compile this information from multiple reliable sources weekly to ensure accuracy and timeliness, allowing you to reach new residents during their most active purchasing period.

You can choose any customized time frame mailings based on your business needs and budget. Weekly mailings allow you to reach new movers as quickly as possible, while monthly mailings provide a more cost-effective option for businesses with lower volume needs.

New Mover mailings are particularly effective for local service providers, retailers, restaurants, healthcare providers, home services, financial institutions, and automotive businesses. Essentially, any business that serves local customers and wants to establish relationships with new residents can benefit from this program.

Pricing is based on several factors including the quantity of mail pieces, size and type of mail piece, paper quality, printing specifications, mailing list requirements, and any additional services needed. We provide transparent, upfront pricing and are happy to create a custom quote based on your specific campaign requirements.

Yes, we offer volume discounts for larger orders and special pricing for recurring campaigns. We're committed to providing competitive pricing while maintaining the highest standards of quality and service. Our team can discuss discount options based on your campaign frequency and volume.